Posted by: distributorcap | January 17, 2008

Way to alienate MORE customers….

I have said Americans are willing to spend a lot to be entertained….and Time Warner knows it

Time Warner Links Web Prices With Usage
Thursday January 17, 7:42 am ET
Time Warner Cable Will Do Trial on Setting High-Speed Internet Charges Based on Usage

NEW YORK (AP) — Time Warner Cable will experiment with a new pricing structure for high-speed Internet access later this year, charging customers based on how much data they download, a company spokesman said Wednesday.

The company, the second-largest cable provider in the United States, will start a trial in Beaumont, Texas, in which it will sell new Internet customers tiered levels of service based on how much data they download per month, rather than the usual fixed-price packages with unlimited downloads.

Company spokesman Alex Dudley said the trial was aimed at improving the network performance by making it more costly for heavy users of large downloads. Dudley said that a small group of super-heavy users of downloads, around 5 percent of the customer base, can account for up to 50 percent of network capacity.

Thanks Mr. Dudley, I look forward to my improved service. Would that include talking to someone from the US when you need customer service? Would that include refunds during all the outages on tv and on the internet? Somehow I do not think so. I guess it means a higher bill for the same lousy service.

Dudley said he did not know what the pricing tiers would be nor the download limits. He said the heavy users were likely using the network to download large amounts of video, most likely in high definition.

It was not clear when exactly the trial would begin, but Dudley said it would likely be around the second quarter. The tiered pricing would only affect new customers in Beaumont, not existing ones.

Thanks again Mr. Dudley. Would that mean I will see my three digit bill drop a bit? Would that include stopping these random increases and different monthly bill amounts I see? Somehow I doubt it.

Mr. Dudley since you are a virtual monopoly in Manhattan, I guess I should be kissing the ground that are still willing to provide me with expensive lousy service.

And Mr. Dudley, how about letting me choose which channels I can have so I dont have to pay for the expensive sports channels I NEVER WATCH – like ESPN. I didn’t think so.

Another wonderful by-product of the semi-deregulated, semi-regulated industry, with governmental approval .

their slogan should be:
Time Warner, we profit, at your expense


Responses

  1. Netflix will love them for this.

  2. I know Mister Dudley QUITE well, and I’ll have to say this for him: Mister Dudley has one of the most impressive Shirley Temple memorabilia collections I’ve ever seen.

  3. … in fact, every Friday night back at the institution where I did one year of hard time, we would get together, make popcorn, and watch old Shirley Temple movies. Of course, MY fave was Heidi, but Mister Dudley’s was The Little Princess.I still say Heidi was better, but that’s just me.

  4. Ugh- I’m so sick of being ripped off by cable companies. It burns me up that we have to pay for channels we don’t want.

  5. Improved service means high prices. Always has, always will.

  6. This makes no sense, DCap.If you have Road Runner (we do) and the computer is on 24/7 (like us) TWC will charge us at the highest level.Isn’t this some kind of bogus bullshit? I smell lawsuit. Big, phat classaction legal action. Can’t wait to rumble with these assholes.

  7. “That was under our old price structure. Under our new price structure, you owe us 696 dollars.””Get off our property.”

  8. Well we have been living with abullshit pricing structure from Hughes for almost 2 years now. We pay a lot of money for mediocre service that zaps us if when we go over our alloted bandwith. They know they have us by the balls (I lend one to Dcup for this) because there are no other viable high speed internet solutions out here in the middle of nowhere.

  9. I have RoadRunner up here in Albany; had Optimum Online in Nyack. You know that once one does it, the rest will follow.So much for the “triple play”. Bastards.

  10. I concur.It just sucks and I not looking forward to Time Warner service that I won’t have a choice about.

  11. Fran: I think I read that Verizon and the others are considering it. I gotta tell you, if a internet provider came out and said that they would offer a flat fee for fast service and they would not turn over information to the government without a valid warrant, I would switch to them tomorrow. Hope some startup out there thinks about that.

  12. Wait a friggin minute..I thought this shit was illegal? They have been lobbying the FEC to do this..but I didn’t think it was approved..Fucking bastids..excuse my french. But this is total and complete fuckwittery at its finest.

  13. “In America, they came first for the online gamers, And I didn’t speak up because I wasn’t an online gamer; And then they came for the people who downloaded music, And I didn’t speak up because I wasn’t a person who downloaded music; And then they came for the bloggers, And I didn’t speak up because I wasn’t a blogger; And then . . . they came for me . . . And by that time there was no one left to speak up.”

  14. Another great post, DCap, and Dr. Zaius fecking nailed it!I miss cable, but I sure don’t miss the bills. We have lame-o dial up which makes it very hard to blog from home, but I endure because it’s free. I just hate the idea of giving those thieves any money!

  15. D-CaprioDownload pictures of Porn Sites, not movies–save a bundle 🙂

  16. Good post, DCap. Complaining about cable companies has taken the place of whining about the weather or HMOs in the 21st Century.I’ve got my own take, probably on Monday or Tuesday.

  17. I hate Time Warner.They can bundle all their services and stick ’em up their asses for all I care. I’d rather listen to a transistor radio than give those crooks a penny.

  18. I have charter, which has not nearly as many problems as Time Warner thus far. However, I hope this scheme fails because if it works, then other telecommunications companies will incorporate it.

  19. Time Warner sucks. You shouldn’t even have that “customer service” label on this post, because it doesn’t exist at that company.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Categories

%d bloggers like this: